How can I switch my Campy Plus subscription from Google Play to the App Store (or vice versa)?

Subscriptions are managed by Google Play and the Apple App Store, and because these are separate platforms, subscriptions purchased on one cannot be transferred to the other. This means that even if you're signed in with the same email address on both your iPad and Samsung device, your Campy Plus subscription will only be available on the device associated with the App Store account used to make the original purchase.

Should you wish to transfer your account to a device with a different app store platform, we recommend requesting a refund (either directly via the Apple App Store, or by messaging us if purchased via Google's Play Store for Android devices) on the device in which you initially purchased the subscription. Once that is processed, you would be able to repurchase the subscription on your new device.

If you need help, feel free to contact us at support@campy.app.